Our DeSoto Customers Say it Best
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Need Help Right Now?
True Emergency? Call 972-914-0833 Gas leaks, no water, no hot water, major system failures
Trying to Contact After Hours? Call our 24 hour service line or fill out our online form and we’ll reach out to schedule your appointment
Same-Day Service Available:
- HVAC system repairs and maintenance
- Plumbing repairs and installations
- Water heater service and replacement
- Emergency diagnostics and safety checks
Special Offer:
DeSoto's Very First Plumbing Company - Serving Your Community Since 1965
For 60 years, Dial One Johnson has been more than just DeSoto’s HVAC and plumbing company, we were DeSoto’s very first plumbing company, establishing our roots in 1965 when this community was just beginning to grow. As your original plumbing professionals, we’ve watched DeSoto flourish from a small town into the thriving family community it is today, and we’ve been here every step of the way. We’re proud to be awarded Nextdoor Neighborhood Favorite in Elerson Trace West for 6 years in a row!
When Lemuel C. Johnson founded our company in DeSoto six decades ago, he built more than a business, he built lasting relationships based on family values, honest service, and genuine care for neighbors. Today, under third-generation leadership, we continue that legacy of delivering peace of mind through quality workmanship and transparent service that DeSoto families have trusted for generations.
Our HVAC & Plumbing Services
HVAC
- AC Repair & Installation
- Furnace Repair & Replacement
- Heat Pump Service
- Emergency AC Repair
- Duct Repair
- Mini-Split System
- Indoor Air Quality
Plumbing
- Emergency Plumbing
- Water Heater Service
- Drain Cleaning
- Leak Repair
- Slab Leak Repair
- Toilet & Faucet Repair
- Gas Line Service
- Repiping
Air Conditioning Services
DeSoto’s community deserves reliable cooling that works efficiently through Texas summers without straining household budgets.
Our AC Services Include:
- Emergency AC Repair – Same-day response for system failures affecting family comfort
- AC Installation – Right-sized systems designed for DeSoto’s typical family home layouts
- AC Maintenance – Preventive tune-ups that extend equipment life and reduce energy costs
- Ductless Mini-Split Systems – Perfect solutions for home additions and growing family spaces
- Indoor Air Quality – Advanced filtration systems for children with allergies and sensitivities
Common AC Problems We Solve:
- Inconsistent temperatures affecting family comfort throughout the home
- High energy bills straining family budgets during peak summer months
- Noisy systems disrupting children’s sleep and family time
- Poor air quality impacting family health and comfort
- Aging systems requiring frequent repairs
Heating Services
Even in Texas, reliable heating is essential. Our heating services prioritize safety and consistent comfort when you need it most.
DeSoto Heating Services Include:
- Furnace Repair – Quick diagnosis with family safety as our top priority
- Furnace Installation – Properly sized systems for family homes and budgets
- Heat Pump Services – Efficient year-round comfort for growing families
- Emergency Heating Repair – Priority response for heating system failures
- Carbon Monoxide Testing – Essential safety service for families with gas appliances
Signs Your Family’s Heating System Needs Attention:
- Cold spots in bedrooms or family gathering areas
- Unusual odors that could indicate safety concerns
- Rising energy bills affecting family budget planning
- Frequent cycling indicating potential efficiency or safety problems
Professional Plumbing Services in DeSoto
From emergency repairs to planned upgrades, our licensed plumbers understand the unique plumbing challenges that families face in their daily lives.
Comprehensive Plumbing Services:
- Emergency Plumbing Repair – 24/7 response for genuine emergencies affecting family safety
- Water Heater Services – Installation and repair sized for family usage patterns
- Drain Cleaning – Professional solutions for busy household demands
- Leak Detection & Repair – Protecting family homes from water damage
- Fixture Upgrades – Child-safe options with temperature controls and safety features
- Slab Leak Repair – Protecting your family’s most important investment
- Gas Line Services – Safe installation and repair with family safety as priority
Additional Plumbing Solutions:
- Bathroom upgrades for busy morning routines
- Kitchen plumbing that handles meal preparation
- Safety features and child-proof options where needed
Generator Installation Services
Texas weather can be unpredictable, and power outages shouldn’t compromise your family’s safety and comfort. We specialize in whole-home generator installation to keep your DeSoto home running when the grid goes down.
Generator Installation Services:
- Professional sizing consultation based on your family’s specific needs
- Complete electrical integration with your home’s systems
- Permit handling and inspections for code-compliant installation
- Manufacturer warranty coordination for long-term protection
- Basic maintenance guidance to keep your investment protected
Why DeSoto Families Choose Backup Generators:
- Protection during severe weather events
- Continued operation of medical equipment
- Food preservation during extended outages
- Comfort and safety for children and elderly family members
- Automatic operation requiring no family intervention during outages
Indoor Air Quality Solutions
Your family’s health starts with the air you breathe at home. Our comprehensive air quality solutions address common concerns that affect children, seniors, and family members with allergies or respiratory sensitivities.
Air Quality Services:
- Air Duct Cleaning – Removing allergens and contaminants that affect family health
- Air Purification Systems – Advanced filtration protecting children with allergies and asthma
- Humidity Control – Maintaining optimal comfort for family health and home protection
- Filter Upgrade Programs – High-efficiency filters for families with health sensitivities
24/7 Emergency Response
We understand that genuine emergencies don’t wait for convenient times. For situations that affect your family’s immediate safety and well-being, we provide emergency response.
True Emergency Situations:
- Gas leaks requiring immediate safety response for family protection
- Complete water loss affecting family’s essential daily needs
- No hot water from complete water heater failure
- Sewer backups threatening family health and property
- Major leaks causing property damage
Non-emergency after-hours service requests can be called in through our 24 hour service line or submitted through our online form for next-business-day scheduling
Why DeSoto Families Choose Dial One Johnson
60 Years of DeSoto Community Service – As your community’s original plumbing company, we’ve built our reputation serving multiple generations of DeSoto families. From young families buying their first homes to grandparents who’ve trusted us for decades, we understand what matters most to our neighbors.
Family Values Drive Everything We Do
We're not a corporate chain, we're a family business that treats customers like extended family. Every service call reflects our family name and reputation, ensuring you receive the personal attention and care you deserve.
Educational Approach
Our technicians take time to explain what we find and empower you with knowledge to make confident decisions about your family's comfort and safety. No pressure, no pushy sales, just honest recommendations that serve your family's best interests.
Community Investment
We're active supporters of DeSoto schools, youth sports, and community events because we believe in investing in the community that has supported our family business for six decades.
Peace of Mind Guarantee
Every service comes with our 100% satisfaction guarantee and the confidence that comes from working with DeSoto's most trusted HVAC and plumbing professionals.
Financing & Special Offers
Current Special: Advantage Plan - $99
Complete HVAC tune-up and plumbing inspection. Includes ac tune up, heating tune up, water heater flush, plumbing inspection and video of the main sewer line.
We understand that home comfort services can represent significant family expenses. Our flexible financing options help DeSoto families access essential services while maintaining their household budgets through extended payment plans and special financing for qualifying families.
Service Areas Beyond DeSoto
We proudly serve these North Texas communities:
- Red Oak, TX
- University Park, TX
- Waxahachie Park, TX
Frequently Asked Questions
As DeSoto’s original plumbing company since 1965, we have deeper community roots and longer family relationships than any other service provider. We’re not just your service company, we’re your neighbors who have been part of this community for six decades.
Yes, we prioritize same-day service for our DeSoto neighbors whenever possible and maintain rapid response capabilities for genuine emergencies.
We provide 24/7 response for genuine emergencies including gas leaks, complete water loss, water heater failures, and major plumbing issues. Our experienced technicians can quickly assess whether a situation requires immediate attention.
Most DeSoto homes benefit from 16-22kW generators that can power essential systems including HVAC, refrigeration, lighting, and communication equipment. We provide free consultations to determine the right size for your family’s specific needs.
Our technicians are background-checked and trained to work safely around families. We use child-safe work practices, explain safety features to parents, and ensure all work areas are cleaned and secured before completing any job.
Our Whole Home Advantage Plan includes comprehensive HVAC and plumbing maintenance designed for busy families, with automatic reminders, priority scheduling, and family safety inspections all for just $99 annually.
Ready to Experience DeSoto's Most Trusted Service?
Join the thousands of DeSoto families who have trusted us for generations. Whether you need emergency repairs, routine maintenance, or new installations, our family is ready to help your family stay comfortable and safe.
Service Commitments:
- Free estimates on installations and major repairs
- Same-day service available for most needs
- Upfront pricing with no hidden fees or surprises
- 100% satisfaction guarantee on all family services
- Licensed, bonded & insured for complete family protection
Serving DeSoto's Key Areas:
- Historic downtown DeSoto district
- Hampton Road corridor neighborhoods
- Polk Street residential areas
- Family neighborhoods throughout DeSoto
- New residential developments
- Established community areas
- Commercial districts and local businesses
Contact Information:
- Phone: 972-914-0833
- Emergency Service: Available 24/7 for genuine emergencies
- Online Booking: Schedule service at your convenience
- Free Consultations: Available for generator installations and system upgrades
DeSoto’s original plumbing company – still your family’s best choice after 60 years.