Our Cedar Hill Customers Say it Best
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Need Help Right Now?
True Emergency? Call 972-291-0740 Gas leaks, no water, no hot water, or major system failures
Trying to Contact After Hours?
Call our 24-hour service line or fill out our online form, and we’ll reach out to schedule your appointment
Same-Day Service Available:
- HVAC system repairs and maintenance
- Plumbing repairs and installations
- Water heater service and replacement
- Emergency diagnostics and safety checks
Special Offer:
Cedar Hill’s Trusted Plumbing & HVAC Company
Our Cedar Hill roots run deep. Three generations of the Johnson family have served this community, watching neighborhoods grow from open land to thriving family areas. We’ve installed and serviced HVAC and plumbing systems in homes from Cedar Hill’s earliest developments to its newest neighborhoods, building relationships that span decades. Our shop location on Hood Street remains our home base today.
Today, under third-generation leadership, we continue that legacy of delivering peace of mind through quality workmanship and transparent service that Cedar Hill families have trusted for generations. Our community giving reflects simple compassion, we provide free labor for veterans’ housing projects and help Cedar Hill families facing unexpected hardships with emergency repairs they can’t afford. When someone needs help, we show up because it’s simply the right thing to do.
We actively support what matters to Cedar Hill families: local schools, youth sports leagues, the Lone Star Film Festival, Ballet Frontier of Texas, Horn High School Athletics, and the Spay Neuter Network. Our 13-year Readers’ Choice Award and Nextdoor Neighborhood Favorite
Our HVAC & Plumbing Services
HVAC
- AC Repair & Installation
- Furnace Repair & Replacement
- Heat Pump Service
- Emergency AC Repair
- Duct Repair
- Mini-Split System
- Indoor Air Quality
Plumbing
- Emergency Plumbing
- Water Heater Service
- Drain Cleaning
- Leak Repair
- Slab Leak Repair
- Toilet & Faucet Repair
- Gas Line Service
- Repiping
Air Conditioning Services
Cedar Hill’s community deserves reliable cooling that works efficiently through Texas summers without straining household budgets.
Our AC Services Include:
- Emergency AC repair provides same-day response for system failures affecting family comfort in Cedar Hill homes.
- AC installation delivers right-sized systems designed for Cedar Hill’s typical family home layouts.
- AC maintenance includes preventive tune-ups that extend equipment life and reduce energy costs for Cedar Hill families.
- Ductless mini-split systems offer perfect solutions for home additions and growing family spaces throughout Cedar Hill.
- Indoor air quality provides advanced filtration systems for children with allergies and sensitivities.
Common AC Problems We Solve:
- Inconsistent temperatures affecting family comfort throughout Cedar Hill homes.
- High energy bills straining family budgets during peak summer months.
- Noisy systems disrupting children’s sleep and family time.
- Poor air quality impacting family health and comfort.
- Aging systems requiring frequent repairs.
Heating Services
Even in Texas, reliable heating is essential for Cedar Hill families. Our heating services prioritize safety and consistent comfort when you need it most.
Cedar Hill Heating Services Include:
- Furnace repair provides quick diagnosis with family safety as our top priority for Cedar Hill homes.
- Furnace installation delivers properly sized systems for family homes and budgets.
- Heat pump services offer efficient year-round comfort for growing Cedar Hill families.
- Emergency heating repair ensures priority response for heating system failures.
- Carbon monoxide testing provides essential safety service for families with gas appliances.
Signs Your Family’s Heating System Needs Attention:
- Cold spots in bedrooms or family gathering areas
- Unusual odors that could indicate safety concerns
- Rising energy bills affecting family budget planning
- Frequent cycling indicating potential efficiency or safety problems
Professional Plumbing Services in Cedar Hill
From emergency repairs to planned upgrades, our licensed plumbers understand the unique plumbing challenges that Cedar Hill families face in their daily lives.
Comprehensive Plumbing Services:
- Emergency plumbing repair provides 24/7 response for genuine emergencies affecting family safety in Cedar Hill homes.
- Water heater services include installation and repair sized for family usage patterns.
- Drain cleaning offers professional solutions for busy household demands.
- Leak detection and repair protects family homes from water damage.
- Fixture upgrades provide child-safe options with temperature controls and safety features.
- Slab leak repair protects your family’s most important investment.
- Gas line services ensure safe installation and repair with family safety as a priority.
Additional Plumbing Solutions:
- Bathroom upgrades for busy morning routines
- Kitchen plumbing that handles meal preparation
- Safety features and child-proof options where needed
Generator Installation Services
Texas weather can be unpredictable, and power outages shouldn’t compromise your family’s safety and comfort. We specialize in whole-home generator installation to keep your Cedar Hill home running when the grid goes down.
Generator Installation Services:
- Professional sizing consultation based on your family’s specific needs.
- Complete electrical integration with your home’s systems.
- Permit handling and inspections for code-compliant installation.
- Manufacturer warranty coordination for long-term protection.
- Basic maintenance guidance to keep your investment protected
Why Cedar Hill Families Choose Backup Generators:
- Protection during severe weather events
- Continued operation of medical equipment
- Food preservation during extended outages
- Comfort and safety for children and elderly family members
- Automatic operation requiring no family intervention during outages
Indoor Air Quality Solutions
Your family’s health starts with the air you breathe at home. Our comprehensive air quality solutions address common concerns that affect children, seniors, and family members with allergies or respiratory sensitivities.
Air Quality Services:
- Air duct cleaning removes allergens and contaminants that affect family health.
- Air purification systems provide advanced filtration protecting children with allergies and asthma.
- Humidity control maintains optimal comfort for family health and home protection.
- Filter upgrade programs deliver high-efficiency filters for families with health sensitivities.
24/7 Emergency Response
We understand that genuine emergencies don’t wait for convenient times. For situations that affect your family’s immediate safety and well-being, we provide emergency response.
True Emergency Situations:
- Gas leaks requiring immediate safety response for family protection
- Complete water loss affecting family’s essential daily needs
- No hot water from complete water heater failure
- Sewer backups threatening family health and property
- Major leaks causing property damage
Non-emergency after-hours service requests can be called in through our 24-hour service line or submitted through our online form for next-business-day scheduling.
Why Cedar Hill Families Choose Dial One Johnson
Cedar Hill’s Original Plumbing Company, since 1965 – We’re not newcomers to this community. We’ve been part of Cedar Hill longer than most residents have lived here. Our three-generation family business has served multiple generations of Cedar Hill families, from young families buying their first homes in the 1970s to grandparents who’ve trusted us for decades. We understand what matters most to our neighbors because we are your neighbors.
Deep Community Roots – When Lemuel C. Johnson founded Dial One in Cedar Hill in 1965, he established more than a business; he built a legacy of community service. We’ve watched Cedar Hill grow from a small town into a vibrant family community, and we’ve been here through every stage of that growth. Our original shop location on Hood Street remains our home base today.
Dial One Cares – Compassion in Action – We believe service comes before profit. Our community giving isn’t about marketing, it’s about doing what’s right. We provide free labor for veterans’ housing projects, ensuring those who served our country have safe, comfortable homes. When Cedar Hill families face unexpected emergencies they can’t afford, we help with repairs while respecting their dignity. If you know someone who needs help, we encourage you to reach out, we carefully evaluate each situation to provide appropriate support.
Active Community Investment – We support what matters to Cedar Hill families: local schools through sponsorships and programs, youth sports leagues that keep kids active and engaged, arts organizations like the Lone Star Film Festival and Ballet Frontier of Texas, Horn High School Athletics, animal welfare through the Spay Neuter Network, and community events that bring neighbors together. Our investment in Cedar Hill reflects our belief that strong communities are built by businesses that show up and give back.
Family Values Drive Everything We Do – We’re not a corporate chain, we’re a family business that treats customers like extended family. Every service call reflects our family name and reputation. Our technicians take pride in wearing the Dial One name because they know it means something in this community. When we say 100% satisfaction guaranteed, it’s not just policy, it’s personal.
Educational Approach, Never Pushy – Our technicians take time to explain what we find and empower you with knowledge to make confident decisions about your family’s comfort and safety. We show you what we’re seeing, discuss your options clearly, and respect your choices. No pressure, no manipulative sales tactics, just honest recommendations that serve your family’s best interests. This educational approach has been our standard since 1965.
Multi-Generational Trust – When a Cedar Hill family calls us for the third time in 40 years, first for their childhood home, then for their first house, and now for their family home, that means something. When grandparents recommend us to their grandchildren, that legacy matters. We’ve earned that trust one service call at a time over six decades.
Financing & Special Offers
Current Special: Advantage Plan - $99 Annually
Complete HVAC tune-up and plumbing inspection. Includes AC tune-up, heating tune-up, water heater flush, plumbing inspection, and video of the main sewer line.
We understand that home comfort services can represent significant family expenses. Our flexible financing options help Cedar Hill families access essential services while maintaining their household budgets through extended payment plans and special financing for qualifying families.
Service Areas Beyond Cedar Hill
We proudly serve these North Texas communities:
- Red Oak, TX
- University Park, TX
- Waxahachie Park, TX
Frequently Asked Questions
We have deeper community roots and longer family relationships than any other service provider. We’re not just your service company, we’re your neighbors who have been part of this community for six decades.
Yes, we prioritize same-day service for our Cedar Hill neighbors whenever possible and maintain rapid response capabilities for genuine emergencies.
We provide 24/7 response for genuine emergencies including gas leaks, complete water loss, water heater failures, and major plumbing issues. Our experienced technicians can quickly assess whether a situation requires immediate attention.
Most Cedar Hill homes benefit from 16-22kW generators that can power essential systems including HVAC, refrigeration, lighting, and communication equipment. We provide free consultations to determine the right size for your family’s specific needs.
Yes, our technicians are background-checked and trained to work safely around families. We use child-safe work practices, explain safety features to parents, and ensure all work areas are cleaned and secured before completing any job.
Our Whole Home Advantage Plan includes comprehensive HVAC and plumbing maintenance designed for busy families, with automatic reminders, priority scheduling, and family safety inspections all for just $99 annually.
Ready to Experience Cedar Hill's Most Trusted Service?
Join the thousands of Cedar Hill families who have trusted us for generations. Whether you need emergency repairs, routine maintenance, or new installations, our family is ready to help your family stay comfortable and safe.
Service Commitments
- Free estimates on installations and major repairs
- Same-day service available for most needs
- Upfront pricing with no hidden fees or surprises
- 100% satisfaction guarantee on all family services
- Licensed, bonded & insured for complete family protection
Serving Cedar Hill's Key Areas:
- Historic downtown Cedar Hill district
- Hampton Road corridor neighborhoods
- Polk Street residential areas
- Family neighborhoods throughout Cedar Hill
- New residential developments
- Established community areas
- Commercial districts and local businesses
Serving Cedar Hill's Key Areas:
- Phone: 972-291-0740
- Emergency Service: Available 24/7 for genuine emergencies
- Online Booking: Schedule service at your convenience
License Number: HVAC TACLA 0076152E | Plumbing #41416