The Essential Guide to Hiring an Air Conditioner Repair Service

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What Can Cause an HVAC Emergency?

Choosing an air conditioner repair service is just as important as choosing a doctor. When it comes to something as costly as an HVAC system, you want to make sure you choose the best person for the job. However, with so many companies to choose for it can be difficult to know what to look for. You don’t want to end up with a shady contractor who is only after your money. 


To schedule Duncan air conditioning service with a reliable company today, give Dial one Johnson Plumbing, Cooling and Heating a call at (469) 240-5618. 


 Take a look at some considerations for hiring an air conditioner repair service.

Check Out Online Reviews and Get Referrals

One of the best, and easiest, ways to vet AC repair services is by reading online reviews. While most companies will have reviews on their websites, it’s best to use a third party site such as Better Business Bureau. Through the Better Business Bureau you can read reviews, look at the overall rating and read through customer complaints. Be sure to keep an eye out for companies with high ratings and low numbers of complaints. 


You can also ask friends, family and neighbors for referrals. A great place to ask for referrals is on neighborhood Facebook groups or on apps like Nextdoor. Referrals are a great way to see what companies are used by those living right in your neighborhood. 

Look for Proper Licensing, Certificates and Insurance

Proper licensing is required for contractors to practice in many states. In Texas, for example, air conditioner repair service companies are required to have a contractor license. This can help you weed out the legit businesses from the shady ones. You should also ask to see if they are insured. This will protect both the company and yourself in the case of major damages. 


Some contractors or companies will have additional certificates. For example, a company may be a certified provider of a specific brand of air conditioning system. It may be a good idea to find a company that specializes in or is certified in the brand of air conditioner that you own. Typically you can find all of this information on the company’s website. If not, be sure to give them a call. 

Find a Technician With Experience

Experience is always a great way to tell if a contractor is the right fit. Even if the company is only a few years old, you’ll want to make sure the staff have been working in the HVAC repair business for many years. The more experience that a company or their staff has, the better they know the ins and outs of the industry. 


More years of experience also means that it is more likely the company will have partnerships with other businesses and HVAC brands that could help you save money. Look for companies or repairmen with over ten years of experience working in the field. 

Know What Services They Provide

When it comes to a company that you may require multiple times a year, it’s important to know exactly what services they provide. What if your air conditioner breaks down in the middle of the summer? Having an HVAC repair company that provides emergency HVAC services, along with repairs, replacements and maintenance, is key. 


This will give you a better sense of security that if something went seriously wrong with your HVAC, your repair company has your back. You should also check to see if they provide heating and plumbing services as well. It makes it more convenient to have a company that can do it all. Hiring a company that provides multiple services is also helpful in saving money during maintenance appointments. Rather than having to hire two or three different companies, you can just hire the one and get all of your maintenance completed in one day. 

Request a Written Estimate After a Home Inspection

Beware of companies that are ready to give you an estimate over the phone. When you describe a problem with your air conditioner to a technician over the phone, they may offer an inaccurate estimate. Without actually seeing your system, they cannot give you the exact price of service. This means that when they actually repair the system, the final price may be way higher than what they initially told you. 


It’s always a good sign when a technician requests a home inspection before offering an estimate. This means that they are dedicated to providing transparency, open communication and reliable service. Not to mention that you will be more prepared for your bill when you have an accurate estimate. 

Check for Financing Options or Coupon and Rebate Offerings

Cost is always one of the biggest concerns when it comes to finding a contractor. While it may seem tempting to accept the cheapest offer, it probably won’t work out in the long run. Always aim for the middling offer, not too cheap and not too expensive. 


Regardless of what the cost of service is, be on the lookout for companies that offer ways to save money. This could be in the form of financing options where you pay for service in installments. It could also be in the form of coupons or rebates. This is especially helpful when it comes to schedule maintenance or routine repairs. Some companies may also offer maintenance plans that can help you save money throughout the year. 


Heating and Air Conditioning Duncanville TX

If you want a Duncan air conditioner repair service that checks all of the boxes, then hire Dial One Johnson Plumbing, Cooling and Heating. Our team of licensed technicians is ready to help you with any service you need. From cracked heat exchangers to clogged toilets, we have got your back. We also provide emergency services in addition to our regular services. 


To set up an appointment with our Dial One Johnson team, give us a call at (469) 240-5618 or contact us online. 


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